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EWS Navigating Challenges & Stressors BSC 7124 BI01D
The Essential Workplace Skills Seris is made possible by a grant from the Illinois Community College Board to advance Workforce Training.
Stressors at work create opportunities to rethink our responses and habits. In this session, identify challenges in your professional life and what contributes to them. Adopt strategies such as a proactive mindset and what-if thinking to anticipate problems before they arise. Grow your emotional intelligence to improve encounters with peers, supervisors, and customers. Explore how attending to your whole self affects your professionalism and career path. Leave with an action plan that promotes resilience in the face of workplace demands.
Buzz-Worthy Gardens: Design a Pollinator Paradise COED 5435 NS01E
with Alissa Boerngen
Bring your yard to life with buzzing bees, fluttering butterflies, and vibrant native blooms! This beginner-friendly class will show you how to design a beautiful, low-maintenance pollinator garden that supports local wildlife and makes your yard into a show-stopper. Learn which native plants to choose for blooms from Spring to Fall, how to attract pollinators, and why "embracing the spread" can transform your soil and save time on weeding. Perfect or gardeners of all levels looking to support pollinators and add lasting beauty the their landscape.
FSS Resolving Difficult Situations BSC 7136 BI01D
The Fundamental Supervisor Skills Series is made possible by a grant from the Illinois Community College Board to advance Workforce Training.
Sourdough Starter, Centralia MENU 0115 CR01E
with Ellie McClelland
Learn to use your sourdough for various goodies. Not just good for bread! Students will leave with all they need for a sourdough start. An additional $15.00 supply fee is due to the instructor at start of class.
EWS Understanding Customer Service BSC 7123 BI01D
The Essential Workplace Skills Series is made possible by a grant from the Illinois Community College Board to advance Workforce Training.
Inclusive and cross-generational workplaces are today's professional norm. In this session, assess your customer-centricity and learn how to maintain and improve trust. Expand communication skills, including use of technology, to serve internal and external customers equally well. Learn recovery steps that rebuild customer loyalty. Leave ready to provide professional customer-service excellence regardless of title or industry.
Sourdough Starter, Greenville MENU 0115 GR01E
with Ellie McClelland
Learn to use your sourdough for various goodies. Not just good for bread! Students will leave with all they need for a sourdough start. An additional $15.00 supply fee is due to the instructor at start of class.
FSS Leading Change & Transition BSC 7137 BI01D
The Fundamental Supervisory Skills Series is made possible through a grant from the Illinois Community College Board to advance Workforce Development.
As an organizational go-between, supervisors have to monitor changes at both employee and management levels. In this session, strengthen resilience to change. Understand how to better support your team as new expectations, targets, or realities come its way. Expand on the concept of "growth mindset," so change is positioned as an opportunity, not a threat. Learn steps to take when introducing and implementing change, and know what data to monitor for reporting progress. Leave with greater readiness to lend a steady hand when the work environment is in flux.