The Fundamental Supervisory Skills Series is made possible through a grant from the Illinois Community College Board to advance Workforce Development. 

As an organizational go-between, supervisors have to monitor changes at both employee and management levels. In this session, strengthen resilience to change. Understand how to better support your team as new expectations, targets, or realities come its way. Expand on the concept of "growth mindset," so change is positioned as an opportunity, not a threat. Learn steps to take when introducing and implementing change, and know what data to monitor for reporting progress. Leave with greater readiness to lend a steady hand when the work environment is in flux.

The Fundamental Supervisor Series is made possible through a grant from the Illinois Community College Board to advance Workforce Training. 

Take the guesswork out of employee performance. In this session, learn how to set clear expectations for your employees without micromanaging. Adapt approaches to assigning work, delegating, and being inclusive, to allow employees to take more ownership and show their capability. Build trust in employees' ability to work remotely or with little direct oversight. Draft a personalized action plan to use on the job to successfully oversee employees and recognize their accomplishments.

For healthcare professionals who either direct or participate in the management of cardiac arrest, stroke, or other cardiopulmonary emergencies. This includes personnel in emergency response, emergency medicine, critical care/intensive care, and surgery such as Physicians, Nurses, and Paramedics, as well as others who need an ACLS course completion card for a job or other requirement. Textbook is included. 

Current Basic Life Support Certification is required.  

This course is offered through a workforce training grant from the Illinois Community College Board that helps offset the cost of training.  

Refund Policy PDF